Fair Use Policy

Last updated: December 3, 2025

JSBCloud provides quality network infrastructure with bandwidth ranging from 200 Mbps to 1 Gbps depending on the plan, under Fair Use terms. This policy defines the rules for reasonable use of our resources to ensure an optimal experience for all our customers.

1. What is Fair Use?

The term "Fair Use" means that:

• Bandwidth is not limited in data volume
• Usage must remain reasonable and not impact other customers
• CPU resources must be used proportionately

This policy allows flexible usage while preserving quality of service for all users sharing our infrastructure.

2. Objectives

This policy aims to:

• Ensure fair access to resources for all customers
• Prevent network congestion and maintain stability
• Guarantee optimal performance across our entire infrastructure
• Protect our services against abuse

3. Reasonable Usage

Usage is considered reasonable when it:

• Does not degrade performance for other users
• Does not cause excessive and continuous resource consumption
• Complies with the Terms and Conditions of our services
• Falls within legal and legitimate uses

4. Resources Covered

5. Examples of Abusive Usage

The following are considered non-compliant with Fair Use:

• Continuous bandwidth usage at 100% for extended periods
• Permanent saturation of CPU/vCPU resources
• Hosting services generating disproportionate traffic relative to the subscribed plan
• Activities generating an abnormally high number of requests or connections

For specifically prohibited activities (seedbox, public proxy, etc.), please see our Prohibited Activities page.

6. Monitoring and Detection

JSBCloud uses monitoring tools to track resource usage and detect anomalies. These systems allow us to:

• Identify usage spikes and unusual behavior
• Measure the impact on overall quality of service
• Quickly intervene when usage may affect infrastructure stability

7. Measures in Case of Non-Compliance

In case of non-compliance with this policy, JSBCloud will apply proportionate measures:

Limitations will be lifted once the customer has taken the necessary corrective measures.

8. Exceptions

Exceptions to this policy may be granted in certain cases:

• Specific and legitimate needs validated by our team
• One-time events requiring additional resources
• Prior written agreement from JSBCloud

For any exception request, contact our support before the planned intensive usage.

9. Modifications

JSBCloud reserves the right to modify this Fair Use policy at any time. Customers will be notified of significant changes by email. The current version is the one published on this page.